Privacy policy

PRIVACY POLICY

Last Updated: August 18, 2026

At Double Barrel Beard Co., we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy describes how Double Barrel Beard Co. (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit, use, make a purchase from, or otherwise interact with our website and services (collectively, the “Services”).

Our online store is hosted by Shopify, which provides the ecommerce platform that allows us to offer our products and Services to you.

By using our Services, you acknowledge the practices described in this Privacy Policy.

1. PERSONAL INFORMATION WE COLLECT

Depending on how you interact with our Services, we may collect the following types of personal information.

Contact Information

This may include:

  • Name

  • Email address

  • Telephone number

  • Billing address

  • Shipping address

Order and Transaction Information

This may include:

  • Products purchased

  • Order history

  • Order numbers

  • Payment status

  • Shipping and delivery information

  • Returns, refunds, and exchanges

  • Subscription information, when applicable

Payment Information

When you make a purchase, payment information may be processed by Shopify and our payment-processing providers.

Depending on the payment method you choose, this may include payment-card or other financial information necessary to complete your transaction.

We generally do not directly store complete payment-card information.

Account Information

If you create a customer account, we may collect information associated with that account, such as:

  • Name

  • Email address

  • Login information

  • Order history

  • Saved preferences

Customer-Service Information

When you contact us, we may collect information you provide in connection with your request, including:

  • Your name

  • Email address

  • Order number

  • Messages or correspondence

  • Photographs or other information submitted regarding an order or product

Marketing Information

If you sign up for emails, promotions, product updates, or other marketing communications, we may collect your:

  • Email address

  • Marketing preferences

  • Interaction with marketing communications

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

Website and Device Information

When you visit our website, certain information may be collected automatically, such as:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Website activity

  • Pages viewed

  • Products viewed

  • Referring website

  • Shopping-cart activity

  • Approximate location derived from your IP address

  • Cookie and similar technology information

2. HOW WE COLLECT PERSONAL INFORMATION

We may collect personal information:

  • Directly from you;

  • Automatically when you use our website;

  • Through Shopify;

  • Through payment processors;

  • From shipping and fulfillment providers;

  • Through marketing, analytics, advertising, and ecommerce service providers; and

  • From other service providers that help us operate our business.

3. HOW WE USE PERSONAL INFORMATION

We may use personal information to:

  • Process and fulfill orders;

  • Process payments;

  • Ship and deliver products;

  • Provide order confirmations and tracking information;

  • Manage returns, refunds, exchanges, and customer-service requests;

  • Maintain customer accounts;

  • Operate and improve our website;

  • Provide subscriptions or recurring purchases when applicable;

  • Communicate with you regarding your orders or account;

  • Send marketing communications where permitted;

  • Personalize your shopping experience;

  • Measure website and marketing performance;

  • Detect and prevent fraud, abuse, security incidents, and other harmful activity;

  • Protect our customers, business, and Services;

  • Maintain business and transaction records;

  • Comply with applicable legal and regulatory obligations; and

  • Establish, exercise, or defend legal claims.

4. HOW WE SHARE PERSONAL INFORMATION

We do not disclose personal information simply for others to use however they choose.

However, we may share personal information with companies and service providers when reasonably necessary to operate our business and provide the Services.

These may include:

Shopify

Our online store is powered by Shopify. Shopify processes certain personal information in connection with providing our ecommerce platform, checkout, security, analytics, and related services.

Payment Processors

We may share or allow payment information to be processed by payment providers in order to complete transactions and prevent fraud.

Shipping and Fulfillment Providers

We may provide information such as your name, shipping address, email address, telephone number, and order information to shipping carriers or fulfillment providers as necessary to deliver your order.

Service Providers

We may use service providers for functions such as:

  • Website hosting

  • Ecommerce services

  • Email marketing

  • Customer support

  • Analytics

  • Fraud prevention

  • Subscription management

  • Order fulfillment

  • Advertising and marketing

  • Business operations

These providers may process personal information as necessary to perform services on our behalf or as otherwise permitted by their terms and applicable law.

Legal and Business Purposes

We may disclose personal information if reasonably necessary to:

  • Comply with applicable law;

  • Respond to lawful requests, subpoenas, court orders, or government authorities;

  • Protect our rights, property, customers, or business;

  • Investigate suspected fraud or illegal activity; or

  • Facilitate a business transaction such as a merger, acquisition, financing, restructuring, or sale of some or all of our business assets.

5. ADVERTISING, ANALYTICS, AND DATA SHARING

We may use Shopify features and third-party services to understand how visitors use our website, measure the effectiveness of advertising, and provide more relevant marketing.

Depending on the technologies we use and the laws that apply where you live, certain disclosures of information to advertising or analytics partners may be considered “sharing,” “selling,” or use for “targeted advertising” under applicable privacy laws even when no money is exchanged for your personal information.

Where required, you may have the right to opt out of certain uses or disclosures of your personal information.

Available privacy choices may be provided through our website's cookie banner, privacy settings, or data-sharing opt-out page.

6. COOKIES AND SIMILAR TECHNOLOGIES

Our website and service providers may use cookies, pixels, tags, and similar technologies.

These technologies may be used to:

  • Keep the website functioning properly;

  • Maintain your shopping cart;

  • Remember your preferences;

  • Keep accounts secure;

  • Understand website usage;

  • Analyze website performance;

  • Prevent fraud;

  • Measure advertising effectiveness; and

  • Provide or personalize advertising where permitted.

Some cookies are necessary for the operation of our website, while others may be used for analytics or advertising.

Where required by applicable law, we will provide appropriate choices regarding non-essential cookies through our cookie-consent tools.

You may also be able to control cookies through your browser settings. Disabling certain cookies may affect the functionality of our website.

7. EMAIL AND MARKETING COMMUNICATIONS

If you choose to receive marketing communications from us, we may send information about:

  • Products

  • New releases

  • Promotions

  • Discounts

  • Special events

  • Subscription offerings

  • Other Double Barrel Beard Co. news

You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

Even if you unsubscribe from marketing communications, we may still send non-marketing communications necessary to complete transactions or service your account, such as:

  • Order confirmations

  • Shipping notifications

  • Account notices

  • Subscription notices

  • Customer-service communications

  • Security or legal notices

8. DATA RETENTION

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing our Services, maintaining business and transaction records, resolving disputes, preventing fraud, enforcing agreements, and complying with applicable legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

9. DATA SECURITY

We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

You are responsible for maintaining the confidentiality of any account credentials associated with your use of the Services.

10. YOUR PRIVACY RIGHTS

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we maintain about you;

  • Request correction of inaccurate personal information;

  • Request deletion of certain personal information;

  • Request a copy of certain personal information;

  • Opt out of certain targeted advertising or data-sharing activities;

  • Withdraw consent where processing is based on consent; or

  • Appeal certain decisions concerning a privacy request where applicable.

These rights are not absolute and may be subject to exceptions under applicable law.

To submit a privacy request, contact us at:

info@doublebarrelbeardco.com

We may need to verify your identity before completing certain requests.

Where permitted by law, you may also use an authorized agent to submit a request on your behalf. We may require verification of the agent's authority to act for you.

We will not unlawfully discriminate against you for exercising applicable privacy rights.

11. U.S. STATE PRIVACY RIGHTS

Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.

Depending on the law that applies, these rights may include access, correction, deletion, portability, and the ability to opt out of certain processing for targeted advertising or certain disclosures of personal information.

If our website provides a data-sharing opt-out page, eligible customers may use that page to exercise applicable opt-out rights.

You may also contact us at info@doublebarrelbeardco.com with a privacy request.

12. DO NOT SELL OR SHARE MY PERSONAL INFORMATION

Depending on applicable law and the technologies used by our store, certain information disclosed to advertising or marketing providers may legally be considered a “sale” or “sharing” of personal information even if we do not receive money in exchange.

Where applicable, you may opt out through the privacy or data-sharing controls provided on our website.

You may also contact us at info@doublebarrelbeardco.com for assistance with an applicable privacy request.

13. CHILDREN'S PRIVACY

Our Services are intended for a general audience and are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 in circumstances prohibited by applicable law.

If you believe a child has provided us with personal information inappropriately, please contact us at info@doublebarrelbeardco.com so we can review the situation and take appropriate action.

14. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, applications, or services.

We are not responsible for the privacy, security, content, or practices of third parties.

When you follow a link to another website or service, that third party's privacy policy and terms will apply.

We encourage you to review the privacy practices of third parties before providing them with personal information.

15. INTERNATIONAL USERS

Our website may be accessible from locations outside the United States.

Personal information may be processed or stored in countries other than the country where you live, including the United States and locations where Shopify or other service providers operate.

Where required by applicable law, appropriate protections will apply to international transfers of personal information.

16. SHOPIFY

Our store is hosted by Shopify.

Shopify may independently collect and process personal information concerning your use of Shopify-powered stores in accordance with its own applicable privacy policies.

For more information about Shopify's privacy practices, please review Shopify's consumer privacy information available through Shopify's website.

17. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in:

  • Our business practices;

  • Our Services;

  • The technologies we use;

  • Legal or regulatory requirements; or

  • Other operational reasons.

The updated version will be posted on this page and the Last Updated date will be revised accordingly.

Where required by law, we may provide additional notice of material changes.

18. CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy request, contact us at:

Double Barrel Beard Co.
Email: info@doublebarrelbeardco.com

You may also contact us through the Contact Us page on our website.